Account
Registration takes a couple of minutes, but full use of the account - withdrawing money - is only available after verification. One person - one account. The account currency is selected during registration and cannot be changed. More details - registration and login.
Money
Deposit and withdrawal methods depend on the country: bank cards, e-wallets, mobile payments, cryptocurrency. Minimum amounts and fees are indicated in the account cashier. Withdrawals usually go to the same method that was used to deposit - this is an anti-money laundering requirement, not the operator's whim. Timing: wallets and crypto - minutes to hours, cards - up to several banking days.
Bonuses
The welcome bonus must be activated before the deposit and wagered according to the promotion terms. Details - bonuses.
Access
If the site does not open - mirror or the application.
Bets
The bet is accepted at the odds at the moment of coupon confirmation. If the odds have changed while you were placing the bet, the system will ask you to confirm the new ones. Settlement - after the official result of the event; if the match is postponed, the bet is refunded at odds of 1.0. Disputed situations are handled by support with the coupon number. How to read the line and what margin means - in the section sports betting.
Frequently asked questions
In which countries does Parimatch operate?
In countries where the operator has a local license or where it operates under an international one. The full list is available when choosing a country in the registration form. In Russia, international Parimatch has not operated since 2022; a separate brand Pari operates there.
How long to wait for withdrawal?
To e-wallets and cryptocurrency - usually within a few hours, to cards - 1-5 banking days. The first withdrawal takes longer due to verification.
Is there a withdrawal fee?
The operator usually does not take a fee, but the payment system may. Exact conditions at the cashier.
Why do they require a selfie with a document?
This is a standard KYC procedure: the operator must make sure the document belongs to you.
Can I play on my phone without an app?
Yes, the mobile version of the website is fully functional.
What should I do if the bet was calculated incorrectly?
Write to support with the coupon number. The calculation will be checked according to official result sources.
How to delete an account?
Through support. Before deletion, withdraw your balance. You can also use self-exclusion for a period instead of deletion.
How to contact support?
24/7 chat on the website and in the app, as well as the e-mail listed in the "Contacts" section on the operator's website.